Delete your data
You decide what POSanalyst keeps. There are three ways to delete, from the smallest to the largest, and each one says exactly what it removes. The words are the same as in the privacy notice.
Disconnect Loyverse
On the Overview tab of your dashboard, find the Connection status card and press Disconnect. In the LINE MINI App, open the Account tab and press Disconnect Loyverse.
Disconnect deletes the token, every copied record, your shop profile with your setup answers and your past summaries at once.
Your daily summary destinations (email addresses, LINE and Telegram chats, WhatsApp numbers, webhook URLs) and their settings are not deleted by a disconnect: they stay until you remove them in Daily summary settings or delete your sign-in account. Disconnect also stops answers in your LINE chat (the chat stays listed in Daily summary settings, switched off).
Delete your sign-in account
Deleting your sign-in account (Manage account in the account menu) deletes everything we hold for your shop, destinations included.
This also deletes your LINE user ID, if you use POSanalyst in LINE.
In the LINE MINI App you can do the same: open the Account tab and press Delete account and all data.
Remove a daily summary destination
Remove a destination in Daily summary settings and we stop sending there. To unlink WhatsApp, remove it there or send "stop" in the chat: either deletes your number from our records.
Backups
Deleted data can stay in our encrypted backups for up to one year, until those backups expire and are overwritten. Backups are stored with Cloudflare R2 and may include a copy at our own site in Thailand.
Ask us by email
To ask us to access, correct or delete your data, write to hello@posanalyst.com. PozitiFF runs POSanalyst and decides what is collected and why.