Privacy
POSanalyst reads your sales from Loyverse to draw your reports. We read only: we never change anything in Loyverse.
What we keep
- Your sign-in account (name, email or LINE login), handled by Clerk.
- Your Loyverse access token, encrypted before it is stored.
- A copy of your Loyverse sales data: receipts, items, categories, stores, employees and payment types.
- If you turn on the daily summary: where to send it (your LINE or Telegram chat ID, email address or webhook URL), the summaries we built and when they were sent.
Daily summary
To deliver your summary we pass its content to the service you chose: LINE, Telegram, our email provider, or your webhook URL. Each service handles it under its own terms. Remove a destination in Daily summary settings and we stop sending there.
How long
When you connect, we copy your sales from the last 30 days before you connect, then keep everything new while your Loyverse account is connected. Disconnect deletes the token, every copied record and your past summaries at once. Your daily summary destinations (email addresses, LINE and Telegram chats, webhook URLs) and their settings are not deleted by a disconnect: they stay until you remove them in Daily summary settings or delete your sign-in account. Deleting your sign-in account (Manage account in the account menu) deletes everything we hold for your shop, destinations included.
Where
Data is stored in a database in Singapore. Each shop's data is kept apart from every other shop's. We do not sell or share it. Sign-in is handled by Clerk, which keeps sign-in data on its own servers. Deleted data can stay in our encrypted backups for up to one year, until those backups expire and are overwritten. Backups are stored with Cloudflare R2 and may include a copy at our own site in Thailand.